Can anyone help me with the code?

I'm putting the code as I point it here what I can not do is identify the player name that's connected to my site

This my code

<p style="text-align: center;"><script async src="//license.novelgames.com/games/game.js"></script>
<ins class="novelgames_cloudgame"
data-game-short-name="mpbackgammon"
data-language="en"
data-member-id="ng35661750"
data-player-name="John Smith"
data-player-picture-url="https://www.mysite.com/wp-content/uploads/avatars/1/5ba76d44c03ba-bpfull.jpg"
data-time-limit-scale="0"
></ins></p>


What I'm wrong with and does not recognize the name of the player logged in to my site

If you help me, I would be very happy thanks

You also need to specify the data-player-hash if you are using any parameters that specify the player, such as data-player-name. Please refer to the Cloud Games documentation page for details about setting data-player-hash: https://license.novelgames.com/formats/cloud/

Write an example the documentation page doesn't help

The documentation page already contains an example. Maybe can you email us about the problems you are having so that we can take a look?